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Connect.
Questions about your order, our ingredients, or just want to say hello - we're here for all of it.
Every question deserves a thoughtful answer.
Our team is small and intentional - just like our formulas. When you reach out, you're heard by real people who care.
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Quick Answers
Common
Questions.
How long does shipping take?
Standard orders ship within 2–3 business days. Expedited options are available at checkout. You'll receive tracking as soon as your order leaves our facility.
Are your products safe for sensitive skin?
Yes - all Grace Organic formulas are free from parabens, sulfates, synthetic fragrance, and harsh chemicals. We recommend a patch test before first use.
What's your return policy?
We stand behind every product. If you're not satisfied within 30 days of purchase, contact us and we'll make it right - no questions asked.
Can I track my order?
Absolutely. Once your order ships, you'll receive an email with your tracking number. You can also check your order status in your account dashboard.